September 27, 2016 | News

shomi Q&A

Q: Can I still subscribe to shomi?

A: We will be turning off the ability to subscribe in the near future but for now it’s still available.

Q: Can I still watch shomi?

A: Yes definitely. shomi will remain available to existing members in good standing (meaning free trial and paid subscribers) until Nov 30, 2016?

Q: When on Nov 30 is shomi shutting down?

A: The exact time is not known yet and it may happen at different times across different devices throughout the day.

Q: Do I need to cancel my subscription before Nov 30 to not be charged anymore?

A: If you are a direct customer with shomi, we will not charge your account past Nov 30 and we will refund any days you’ve paid for but cannot use due to the shutdown. E.g. if your anniversary date is the 15th of the month and you pay shomi on Nov 15, you’ll be refunded 15 days of service back to your credit card when we shut down on Nov 30. Please give it 5 – 7 days to show up on your credit card.

If you subscribed via your iTunes account, we are currently working with Apple on what the process will be. This is completely up to Apple as your subscription to shomi is effectively with them (as a reseller) and not with shomi. We (or Apple) will be in contact with you via email, on the specifics in the month of Oct.

Q: How can I contact shomi if I have a question or concern after Nov 30?

A: At shomi.com we will have an email address that you can send your questions to and we will get back to you within 2 business days.

Q: Is any new content coming on the service in Oct/Nov?

A: Unfortunately, no. We may put up a few items but cannot commit to any new content going live. All day and date content will end. There will be no new episodes of our day and date content such as Empire, Jane the Virgin and Fresh off the Boat any longer. Day and date are those shows where we get the new show the day after it airs on TV.

Q: Do I need to uninstall the apps on my devices?

A: We don’t know yet exactly how shomi will be removed from each device. It may be that shomi still appears on your device on Dec 1 but you get an error when you try to load it and you will simply need to delete it from your device. Or it may be that the shomi app is completely gone on Dec 1. We’re working through these questions with each device manufacturer right now.

Q: Is shomi launching on PS3 or any other device?

A: Due to the fact that we are shutting down operations completely on Nov 30, we have decided to not launch shomi on any additional devices. So shomi will not be launched on PS3, any Smart TVs, Roku or any other devices.

Q: I’m a Rogers, Shaw or Source customer. How am I affected?

A: shomi will cease on all devices including the STB on Nov 30. For any billing questions regarding shomi, please reach out to your provider directly. We aren’t able to comment on any billing questions from their customers as the billing relationship is with those partners and not shomi directly.

Q: Why is shomi shutting down?

A: The business climate and online video marketplace have changed markedly in the last few years. Combined with the fact that the business is more challenging to operate than expected, shomi has decided to wind down operations.

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September 26, 2016 | Press Releases

Cue the Closing Credits shomi Thanks Canadians for a Good Run

TORONTO (September 26, 2016) – Today, shomi announced the streaming service will be shutting down operations as of November 30, 2016.

“We’re really grateful to Canadians who enthusiastically invited us into their living rooms and took us with them on their phones, tablets and laptops,” said David Asch, Senior Vice President and General Manager, shomi.

“The business climate and online video marketplace have changed markedly in the last few years. Combined with the fact that the business is more challenging to operate than we expected, we’ve decided to wind down our operations,” Asch said. “We’re proud of the great service we created and the role we played in the evolution of Canada’s video landscape.”

Current shomi members can keep streaming and binge-watching their favourite shows and movies online, via their Shaw or Rogers set-top box, on select tablets, mobile devices, Xbox 360 and Xbox One, Apple TV, Chromecast, and PS4 until November 30, 2016.

THE END

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September 22, 2016 | Press Releases

shomi What’s Coming in October

shomi What’s Coming in October

To share this release: http://bit.ly/2crd2G5


TELEVISION

***EXCLUSIVE = series streaming exclusively on shomi

****NEXT DAY PREMIERES = episodes that are available 24 hours of the broadcast premiere

*dates are subject to change


OCTOBER 7

What’s New Scooby-Doo, Season 3

These world-famous sleuthing teens are always up for action-packed, hair-raising adventures. Lovable canine Scooby and the always-hungry Shaggy take center stage, and the mysteries take us to such international locations as Moscow, Paris and Hong Kong.

Limitless, Season 1 ***EXCLUSIVE

(Jake McDorman | Jennifer Carpenter | Mary Elizabeth Mastrantonio | Hill Harper)

Aimless twenty-something Brian Finch takes a dangerous new pill called NZT-48 and is now able to use every part of his brain, making him the smartest person alive when he is on the drug. Utilizing his enhanced abilities, Brian helps FBI agent Rebecca Harris with her caseload, as well as attempting to track down the deadly drug’s manufacturer and figure out why Brian is the only person immune to its fatal side effects.

Parks and Recreation, Season 7

(Amy Poehler | Rashida Jones | Aziz Ansari | Aubrey Plaza | Nick Offerman | Chris Pratt | Adam Scott | Rob Lowe | Jim O’Heir)

Get ready to say goodbye to Leslie Knope, the world’s most dedicated government employee. The year is 2017, and Leslie’s life has changed dramatically: she’s now the mother of triplets and works for the National Parks Department, but—most shockingly—has become sworn enemies with her former friend and mentor, Ron Swanson.


OCTOBER 12

Fresh Off the Boat, Season 3 ***NEXT DAY PREMIERES

(Constance Wu | Randall Park | Hudson Yang | Forrest Wheeler | Ian Chen)

Season 3 picks up where the Huangs left off, with the family heading out on vacation to Taipei for Louis’ brother’s (guest star Ken Jeong) wedding.

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September 15, 2016 | Press Releases

When One Person in a Family Transitions, Everyone Transitions. Season 3 of the Groundbreaking and Critically Acclaimed Transparent Returns September 24 on shomi

When One Person in a Family Transitions, Everyone Transitions. Season 3 of the Groundbreaking and Critically Acclaimed Transparent Returns September 24 on shomi

– Nominated for ten 2016 Emmy® Awards including Outstanding Comedy, Lead Actor in a Comedy Series for Jeffrey Tambor, and Supporting Actress in a Comedy Series for both Gaby Hoffmann and Judith Light –

Transparent is damn near perfect.” – Vulture

To share this release: http://bit.ly/2cyshtS

TORONTO (September 15, 2016) – Messy, vulnerable, dysfunctional, and full of love. Transparent – the Peabody Award winner, two-time Golden Globe® winner, and five-time Emmy® winner from Amazon Studios – premieres on shomi, Saturday, Sept. 24. The award-winning cast return for Season 3, with Jeffrey Tambor (Arrested Development) as Maura, a 70-year-old transgendered woman in the middle of her transition, along with Judith Light (Who’s the Boss), Gaby Hoffmann (Girls), Amy Landecker (Louie), and Jay Duplass (The Mindy Project). The series goes beyond the headline-making storyline of the transgender experience, and represents the personal and interconnected journey of family. Although the Pfefferman family portrait is unique, the search to define and find home is universal.

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September 08, 2016 | Press Releases

The Battle Continues as the Lyons Fight to Stay on Top of the Game. Empire Season 3 Streams Only on shomi, September 22

The Battle Continues as the Lyons Fight to Stay on Top of the Game. Empire Season 3 Streams Only on shomi, September 22

– Season 3 guest stars include global icon and five-time Grammy-winner, Mariah Carey, as mega-superstar Kitty, who collaborates with Jamal Lyon (Jussie Smollett) on an explosive new song –

shomi holds the exclusive Canadian rights to the powerful hit drama, including all previously aired episodes, as well as the new season which will be available within 24 hours of the FOX broadcast –

To share this release:

TORONTO (September 8, 2016) – Empire returns as the Lyons continue to take on the world and sometimes each other. The powerful drama about a family dynasty set within the glamourous and sometimes dangerous world of hip-hop music comes back this fall with the highly anticipated Season 3, available on shomi beginning Thursday, Sept. 22. The stakes are higher than ever as the battle continues for the ‘soul’ of Empire. Each member of the Lyon family must cope with the events that were set in motion in the Season 2 finale. New to the crew and want to find out what the hype is about? Members can catch up with the Empire Season 1 and 2 on shomi now.

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